Understand how your brand is portrayed in Social Media & turn it into actionable insights
Blamery finds mentions of your brand or research topic in social media conversations, then turns them into clear, structured insights.
See the full picture behind every post
A single review can include both praise and criticism. Someone might say, “The service was awful and everything was dirty, but the soup was incredible.”
Blamery captures both sides instead of reducing the whole review to one sentiment.
See the Bigger Picture. Understand Your Brand Perception Across Social Media.
See how people feel about your brand, which emotions shape their conversations, and how they perceive their experiences.
Find recurring praise and complaints in social media conversations, including mixed feedback that an overall sentiment score might miss.
Dive deeper into what people say about customer service, product quality, pricing, user experience, and other topics.
Review topic results, identify areas that need your attention, and find more ways to understand social media feedback.
See which topics and opinions are gaining attention across social media, and notice changes in how people talk about your brand.
Use insights from real conversations to help your team decide what to improve, what to communicate, and where to focus next.
Easily track what media, communities, and AI say about your brand. In one simple flow.
Define what you want to monitor.
Pick the data sources you want to analyze.
System gathers relevant mentions automatically.
Each mention is processed into structured data.
Receive actionable outputs instantly.
Go beyond your own brand. Use social media sentiment analysis to see what customers praise and complain about when they talk about your competitors, then uncover opportunities to improve your own brand.
For example, if customers complain about slow delivery, you can make your faster delivery a standout message in your next campaign.
Learn how teams uncover problems, act on insights, and turn feedback into measurable growth.
"This is where we start every analysis. It quickly shows us the main problem areas, and then we can dig deeper into specific reviews and cases to understand what’s really going on."
Hamburg, Germany
"The platform gives us a clear starting point. Instead of going through data blindly, we immediately see where to focus and then explore the data deeper when needed."
Manchester, UK
"It’s not just about insights... It’s about direction. We use it to understand what matters most, and then we dive deeper into specific feedback to take action."
Kraków, Poland
Quick answers to help you understand how the platform works and how to use it effectively.
Yes. Blamery looks across social media feedback to find recurring positive and negative patterns, so you can see which issues keep coming up and which experiences customers value.
Yes. Social media sentiment analysis goes beyond an overall score. Blamery filters out irrelevant content and examines the specific points in each review, including mixed feedback. A customer might complain about slow service but praise the food, and both insights matter.
Yes. Blamery is an excellent tool for marketing studies, allowing teams to quickly generate structured insights and export them as Excel, PDF, or HTML reports.
By bringing together sentiment, individual review insights, and recurring patterns, Blamery helps you spot customer priorities across your locations and competitors. You can use those findings to decide where to investigate, what to improve, and which strengths to highlight.
Yes. You can see which locations receive more positive or negative feedback and identify where customers report the most issues.